General Delivery Information

We use Zásilkovna and DHL as our official carriers.

Please note all items must be signed for and delivery times are to be taken as guides only. All orders come packed in Queen’s Wood Studio pouches/boxes, free of charge.

Please allow 3 to 6 working days for delivery.

Delivery times do not include back orders or special orders.

Please note we are unable to deliver on Bank Holidays.

Queen’s Wood Studio is not responsible for any delays caused by customs clearance during the delivery process, or any additional customs and VAT that may be charged by local custom authorities.


Local pick-up is possible from the studio at Gorkého 1, Brno 602 00

Czech republic

79 czk standard delivery


160 czk standard delivery

US & Canada

850 czk standard delivery